Listening skills

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LISTENING SKILLS

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LISTENING  Listening is the most important communication skill  We probably spend more time using our Listening Skills than any other kind of skill  Like other skills, Listening takes practice  Real Listening is an active process  Listening requires attention

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HOW TO IMPROVE YOUR LISTENING SKILLS ? • Accept that listening is hard work. • Prepare to listen & have a positive attitude. • Keep an open mind & resist distractions. • Understand & concentrate on the text. • Listen not only with your ears but also with your eyes. • Hold your tongue & delay Judgment.

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THE TEN COMMANDMENTS – KEITH DAVIS • Stop Talking. • Put The Talker At Ears. • Show Him That You Want To Listen. • Remove Distraction. • Empathize With Him. • Be Patient. • Hold Your Temper. • Go Easy On Arguments And Criticism. • Ask Question. • Stop Talking Again.

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Barriers to Effective Listening  Physical Barriers  People – Related Barriers  Physiological Barriers  Psychological Barriers

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Physical barriers • Noise • Poor acoustics • Defective mechanical devices • Frequent interruptions • Uncomfortable seating arrangements • Uncomfortable environment • Message overload

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Physiological Barriers • State of Health • Disability • Wandering attention

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Psychological Barriers • Being unsure of the speaker’s ability • Personal anxiety • Attitude • Impatience • Emotional blocks

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UNUSUAL BRITISH FESTIVALS   a firework display     ancient traditions     special food     competition     as a special character     your house or street     follow     watch       take part in a       decorate       dress up       cook and eat    

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New inventions   Sign language transtation gloves     Wing-suit (that enable you to fly)   Air-maker (for use on other planets)   Time travel machine     Cloud-maker machine     Solar water distiller   Digital running shoes ( that give you performance statistics)   Bio-fabric clothes (that change according to the wearer’s mood)

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THANK YOU FOR YOUR AT TENTION